Client services

Our aim is to be fully flexible in our service offering to ensure retailers’ requirements are completely met. If you have specific requirements, don’t hesitate to contact our team to discuss how we can help.

Merchandising

As merchandising experts, Bluestones One enables retailers to execute impactful in-store activities across openings, closures, relocations and seasonal campaigns. With 50+ years of combined category management experience, our dedicated teams deeply understand your merchandising needs to deliver right-first-time solutions. From supplying resources to incentive-based performance programs, we drive best in class execution. Our skilled planners map required skillsets to each project for optimised results. In short, we provide the people, expertise and support to make your store transformations succeed through data-driven planning and diligent oversight for on-brand, on-budget delivery.

Installation

Bluestones One delivers premier store rollouts, shelving and racking installations, POS and equipment management for retailers across the UK. Our expert project management and CSCS certified installation teams ensure right-first-time execution, meeting safety standards and your rollout needs. With full project scheduling, live reporting and post-implementation evidence capture, we enable successful store transformations from inception to completion. As a trusted partner for national retailers and warehouses, Bluestones One provides customisable, end-to-end installations enabling you to launch and manage new stores and product ranges effectively.

Project management

Bluestones One provides customised project management, delivering tailored solutions for seamless national rollouts or single store transformations. With deep expertise spanning store estates and categories, we collaborate to understand your vision and create efficient critical path frameworks to bring it to life. Consider us an extension of your team, providing the systems and governance to flawlessly orchestrate the many moving parts behind successful national retail deployments. Plus, our online portal allows live tracking against the agreed schedule and KPIs for real-time progress visibility to ensure budgetary and timescale commitments are achieved.

Site management

Bluestones One delivers comprehensive site management solutions, ensuring smooth operations across retail locations nationwide. Our experienced site managers coordinate all aspects of store operations, from personnel oversight to compliance monitoring and stakeholder communications. With proven expertise in retail environments, we maintain site safety, efficiency and brand standards while managing contractor relationships and addressing daily operational challenges. Our real-time reporting and established escalation procedures enable swift issue resolution and continuous improvement. Through meticulous attention to detail and proactive management, we help retailers maintain exceptional store standards and operational excellence.

Store closures

Bluestones One expertly manages the complex process of store closures and relocations, ensuring minimal disruption and maximum asset recovery. Our dedicated teams coordinate all closure activities from initial planning through to final handover, including inventory management, fixture removal and site restoration. With extensive experience in retail shutdowns, we handle sensitive stakeholder communications while maintaining business continuity. Our systematic approach includes detailed documentation, compliant disposal processes and comprehensive closeout reporting. We deliver efficient, controlled store closure programs that protect your brand and recover maximum value.

Replenishment/seasonal support

Bluestones One provides flexible replenishment and seasonal support services, helping retailers maintain optimal stock levels and execute seasonal transitions seamlessly. Our experienced teams deliver efficient stock management solutions across peak trading periods, promotional events and seasonal changeovers. With sophisticated workforce planning and real-time reporting capabilities, we ensure consistent product availability and impactful seasonal displays. Our adaptable resource model scales to meet varying demands while maintaining service quality. Through careful planning and skilled execution, we help retailers maximize sales opportunities and deliver exceptional customer experiences year-round.

Surveys

Bluestones One conducts comprehensive retail surveys, providing accurate site intelligence to inform strategic decision-making and operational planning. Our experienced surveyors deliver detailed assessments of store layouts, fixtures, facilities and compliance requirements across your estate. Using advanced measurement tools and standardized methodologies, we capture precise data to support renovations, relocations and improvement initiatives. Our detailed reporting includes CAD drawings, photographic evidence and actionable insights. Through thorough analysis and documentation, we enable informed planning for successful store transformations.

Where we work

Our team of installation, merchandising and project management experts have worked with an impressive portfolio of clients, including some of the UK’s most recognisable brands.