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Halfords: "Golden Eagle" Project

Summary

Halfords were looking to roll out the first part of a long-term plan to transform their estate, with over 450 stores involved in the project. They had two incumbent suppliers in place and felt a third was required. The Bluestones One management team had previously worked with Halfords and were a perfect fit for the retailer.

Challenges

The full store estate had to be completed before the Christmas peak trading period. Delivering a project of this size and scale in a relatively short period of time meant it was key that we worked closely with Halfords to fully understand their requirements and brief this across our teams across the UK and Ireland. The project completely “rebalanced” each store, freeing up space for key new ranges.

Results

Each of our store transformations was delivered to standard, on time and with excellent feedback across the board. We had put a plan in place from day one to upskill team members as the project progressed. This approach meant that if there was a need for Bluestones One to step in and support elsewhere, we were ready to do so and on more than one occasion did. This project is the biggest Halfords has undertaken across their estate and we were extremely proud to be a part of it.

Meet the team: Kryn Wolszczak

Meet Kryn Wolszczak – Team Leader

Tell us about your role at Bluestones OneI’m a Team Leader. How would you normally start your day at work?I would see the duty manager before the team starts and talk about the work that has to be done. What does a typical day at work look like for you?To help the team and make sure that all the work is done. What do you find challenging?To ensure that all the work is perfect. What do you enjoy?When all the work is done, the whole team are happy, and when the client is happy as well! What’s the best thing about working at Bluestones One?Doing different things each day at work, I like that it’s not the same job each day.

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Meet the team: Gary Lowe

Meet Gary Lowe, Operations Director

How did your journey at Bluestones One begin and what has it been like since?I was lucky enough to be one the first to join Bluestones One and since joining the business we have grown significantly, we are now a strong business with a great reputation for being customer and people focused. Why do you enjoy about working in this industry?Everything! From interacting with customers to visiting stores and meeting the teams that do the hard work at the shelf edge. I have some great relationships with customers and our field teams which we have built over time. Every day is both challenging and rewarding and I can’t imagine ever working in any other industry than this one. What is your proudest professional moment?It is really difficult to pick just one moment as there have been many in my career. But if I had to pick one, it would have to be when we won ‘Best New Business’ at the Bluestones Investment Group Awards. To share this accolade with my fellow Directors made me very proud indeed. What are your values as a leader?I have 3 values I tried abide by in everything I do: 1. Lead by example. 2.

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