Wickes: New Stores & Refit Activity

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15 October 2018

Summary

Bluestones One were very proud to support Wickes across its full New Stores & Refit programme.

We were tasked with delivering installation and merchandising activity across 7 and a half weeks for refits and 10 days for new store activity. By utilising our experienced installation and merchandising teams, we delivered phased activity on time and on budget.

Challenges

Wickes required an experienced, people-focused partner to supply them with talented teams, improving standards across the estate and driving efficiencies. By establishing an excellent relationship with the customers at all levels, we were able to deliver “right first time” on every level of this project. This was delivered through investment in training and support to our teams to ensure they understood the high standards of this fantastic retailer.

Results

By working closely with Wickes and delivering results above the required brief, we have continued to be awarded further stores and get involved in more projects across the Wickes estate and the wider Travis Perkins group. With our continued focus on developing our teams and building relationships with our customers, we hope to be working with Wickes for many more years.

Oswald Sibanda wins Employee of the month for July

Oswald made an immediate impact during his first assignment with Wickes. He demonstrated a quick grasp of the systems, adapted seamlessly to new processes and approached every task with enthusiasm and determination. His positive attitude and commitment to learning have stood out, making him a valued member of the team from day one.

Meet Richard Jones – Operations Manager

Tell us about your role at Bluestones One I have been with Bluestones One for three years. I first started on the shop floor (in the field) where I would travel the country meeting new people and completing a variety of projects. I then moved into the resource team where my role was to put teams together for various clients, this involved making sure the skill set was right. I was also responsible for making sure the accommodation is right and making sure that we, as a business, got the basics right and the teams had the right tools to deliver the best service. I am now currently the Operations Manger which means I now have my own team within the office and manage colleagues in the field. This role also includes interaction with clients to ensure they have the faith in the business to consistently deliver their requirements. I have been in retail for over 20 years now and I have enjoyed every minute of it, the different places and challenges that the job role brings. There is no better job satisfaction than knowing our colleagues in the field deliver a high standard of service to our clients and