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Meet the team: Mark Goulding

Tell us about your role at Bluestones One
My role as a Senior Team Leader involves managing teams of merchandisers who are completing anything from small range reviews to full store refits for various clients.

How would you normally start your day at work?
My day typically begins with reviewing the previous shift’s work, then allocating various projects to my team members. I would also be involved with store meetings and updating our clients on the progress of the review and any foreseeable issues.

What does a typical day at work look like for you?
A typical day would involve site meetings and making sure my teams have all the necessary information to complete their tasks. I also train new merchandisers the correct way of working as each client will have specific requests.

Throughout the day I will spend time with each of my team members to find out their strengths and weaknesses so I can implement a plan of attack for the day.

What do you find challenging?
We come up against challenges each day and overcoming them is what I love to do.

What do you enjoy?
I enjoy the fact that each day is different, you never know what each day will bring as each client is different. I enjoy the planning of each job as that way I am prepared before I reach site.

What’s the best thing about working at Bluestones One?
The variety of work is one of the best things. Each client requirements are different and every day you can learn something new.

Meet the team: Richard Jones

Meet Richard Jones – Operations Manager

Tell us about your role at Bluestones One I have been with Bluestones One for three years. I first started on the shop floor (in the field) where I would travel the country meeting new people and completing a variety of projects. I then moved into the resource team where my role was to put teams together for various clients, this involved making sure the skill set was right. I was also responsible for making sure the accommodation is right and making sure that we, as a business, got the basics right and the teams had the right tools to deliver the best service. I am now currently the Operations Manger which means I now have my own team within the office and manage colleagues in the field. This role also includes interaction with clients to ensure they have the faith in the business to consistently deliver their requirements. I have been in retail for over 20 years now and I have enjoyed every minute of it, the different places and challenges that the job role brings. There is no better job satisfaction than knowing our colleagues in the field deliver a high standard of service to our clients and

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