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Case Study: ASDA

Summary

Bluestone One at Asda Ashington was chosen to rejuvenate every area of the store’s sales floor space with extensive activity across 12 weeks.

We deployed multi-skilled split shift teams actioning merchandising relays and fixture moves throughout the full shop floor through the night, with further teams deployed through the day supporting the store colleagues and helping customers continue to shop as normal as the improvements are being made throughout the store.

Challenges

With an extensive General Merchandising Department, there were a number of intricate merchandising solutions required. We wanted to ensure that through the first phase of this refit, availability of all lines were maintained at all times whilst also minimising disruption to customers’ shopping experience as the improvements to the store are being made over the 12 weeks.

Results

The working relationship, communication and collaboration with the main construction team was essential to ensure the smooth phasing of fixture and merchandising moves throughout the 12 weeks.

This enabled all planned works to be completed in good time, which allowed additional support to the store colleagues to support the night fill replenishment, ready for the store to re-open with good levels of stock fill each day.

Meet the team: Garry Leck

Meet Garry Leck: Lead Resource Co-ordinator

Tell us about your role at Bluestones OneI am the Lead Resource Coordinator and have been with Bluestones One for almost three years now. I started out in the field as a Merchandiser, then moved up to Team Leader before I got offered a permanent role within the office. I spend most of my time based in our North East office where we run a small team responsible for allocating the work to the field staff. On a day to day basis, we allocate the work and resources needed for each job site. How would you normally start your day at work?The start of each day is different and led by what has happened the previous night. The main priority is to resolve any day to day challenges or additional requests generated by the night teams. Once resolved we can move onto the planning of the following days and weeks. What does a typical day at work look like for you?A typical day is mainly dealing with enquiries generated on-site whilst trying to organise the following weeks. If we can get everyone into a job they like with people they enjoy working with, our job is made so much easier.

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