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Case Study: B&M

Summary

Bluestones One’s Merchandising Division is the sole supplier for the Dulux merchandising within B&M stores, supplying teams to deliver all merchandising activity across the full store estate, including new store implementation.

Challenges

All stores regardless of their grade are merchandised on a specific day of the week, according to the project requirements for that particular store. The greatest challenge is finding teams that can support the activity for 1 day only, potentially in the middle of the week. We overcome this by having multi-skilled teams throughout the UK and due to the differing types and scales of activity that we have across various retailers, we are able to meet their requirements.

Results

Stores are always delivered on the specified date to a fantastic standard.

Meet Richard Jones – Account Manager

Tell us about your role at Bluestones One My role at Bluestones One is Account Manager. How would you normally start your day at work? My day starts with touching base with teams, checking emails and reports from the previous day/night. What does a typical day at work look like for you? Liaising with customers either via phone, Teams meetings and site visits discussing existing and up and coming work. Interacting with the Installation and Merchandising teams on ongoing projects. Making sure the teams on the shopfloor have everything they need to complete the tasks onsite and supporting them throughout the day. Working with our Resource Planning team to ensure all future projects are planned as per the customer’s requirements. What do you find challenging? The changing nature of our industry can often be challenging, but has the added benefit of no two days being the same! What do you enjoy about the role? Everyday produces different challenges and I learn something new every day and enjoy interacting with different people. What’s the best thing about working at Bluestones One? Working with new and existing customers to achieve the required goal to deliver each project. I also enjoy working with

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