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Case Study: Superdrug

Summary

Bluestones One were asked by Superdrug to support and install their new Derma Roll Out across 20 stores in England and Scotland over a four week period. To install the units into the desired locations, our teams were also asked to lift and shift or reduce down existing bays and remerchandise.

As we were going into stores, we also agreed to pick up and deliver additional cosmetic units and FSDUs, saving both time and expense for Superdrug. We chose our very experienced merchandisers who understood the customer’s needs.

Challenges

Due to time restraints on the first day, the teams had to collect the fixtures and fittings directly from the manufacturers before traveling to their first stores.

Installation and merchandising during store trading hours brought its own challenges, but Bluestones One showed professionalism and consideration around shoppers and staff so not to cause any disruption.

Results

The Derma Roll out was executed on time with positive feedback and a great result achieved. By working closely with Superdrug and building relationships, Bluestones One have continued to be awarded further roll outs across their estate.

We are extremely proud of our services we are able to offer and hope to continue to work with Superdrug for many more years to come.

Meet Richard Jones – Account Manager

Tell us about your role at Bluestones One My role at Bluestones One is Account Manager. How would you normally start your day at work? My day starts with touching base with teams, checking emails and reports from the previous day/night. What does a typical day at work look like for you? Liaising with customers either via phone, Teams meetings and site visits discussing existing and up and coming work. Interacting with the Installation and Merchandising teams on ongoing projects. Making sure the teams on the shopfloor have everything they need to complete the tasks onsite and supporting them throughout the day. Working with our Resource Planning team to ensure all future projects are planned as per the customer’s requirements. What do you find challenging? The changing nature of our industry can often be challenging, but has the added benefit of no two days being the same! What do you enjoy about the role? Everyday produces different challenges and I learn something new every day and enjoy interacting with different people. What’s the best thing about working at Bluestones One? Working with new and existing customers to achieve the required goal to deliver each project. I also enjoy working with

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