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Case Study: Superdrug

Summary

Bluestones One were asked by Superdrug to support and install their new Derma Roll Out across 20 stores in England and Scotland over a four week period. To install the units into the desired locations, our teams were also asked to lift and shift or reduce down existing bays and remerchandise.

As we were going into stores, we also agreed to pick up and deliver additional cosmetic units and FSDUs, saving both time and expense for Superdrug. We chose our very experienced merchandisers who understood the customer’s needs.

Challenges

Due to time restraints on the first day, the teams had to collect the fixtures and fittings directly from the manufacturers before traveling to their first stores.

Installation and merchandising during store trading hours brought its own challenges, but Bluestones One showed professionalism and consideration around shoppers and staff so not to cause any disruption.

Results

The Derma Roll out was executed on time with positive feedback and a great result achieved. By working closely with Superdrug and building relationships, Bluestones One have continued to be awarded further roll outs across their estate.

We are extremely proud of our services we are able to offer and hope to continue to work with Superdrug for many more years to come.

Meet the team: Martin Sweeney

Meet Martin Sweeney, Installations Director

How did your journey at Bluestones One begin and what has it been like since?I joined the business in February 2020 and was really excited with my role and new opportunity to develop. Unfortunately, I was grounded slightly by the pandemic. This then presented the business and me with lots of obstacles which we had never experienced but with the support from the internal team and from our partner company, Bluestones Investment Group (BIG), we overcame these. Whilst many businesses have failed to survive, Installations continued to develop and grow its customer base. The next few years may present many challenges, but I am excited to drive the business forward in the coming years. What do you enjoy about working in this industry?I believe you must be a self-motivator and be ready to tackle daily challenges. Each day presents itself with new challenges, and whilst this can be difficult, you get a sense of achievement when you deliver for the customer. One thing that really excites me is the opportunity to see lots of the UK whilst on client and site meetings. We have a fantastic internal support team who are young and ambitious, and this allows us to develop.

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