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Case Study: Morrisons

Summary

Bluestones One were selected as the merchandising partner to deliver a full estate roll out of capping shelves. The project objective was to introduce an additional high-level shelf to gondolas to provide shop floor product storage. This delivered immediate stock replenishment, customer product availability, and store staffing productivity and efficiency enhancements.

Challenges

The requirement to support the de-merchandising and re-merchandising across the full estate showed Bluestones One’s ability to upscale resourcing requirements at speed throughout the entire UK, strengthening our field team coverage across all geographical locations.

It also allowed us to develop and increase our field team skill set. As a result of this major project, we have now up-skilled new Team Leaders supporting, coaching and directing them through their journey to the leadership of large teams.

Results

This activity has shown Bluestones One’s ability to be proactive and innovative in responding to the challenges of a full estate project rollout of this size.

Meet the team: Garry Leck

Meet Garry Leck: Lead Resource Co-ordinator

Tell us about your role at Bluestones OneI am the Lead Resource Coordinator and have been with Bluestones One for almost three years now. I started out in the field as a Merchandiser, then moved up to Team Leader before I got offered a permanent role within the office. I spend most of my time based in our North East office where we run a small team responsible for allocating the work to the field staff. On a day to day basis, we allocate the work and resources needed for each job site. How would you normally start your day at work?The start of each day is different and led by what has happened the previous night. The main priority is to resolve any day to day challenges or additional requests generated by the night teams. Once resolved we can move onto the planning of the following days and weeks. What does a typical day at work look like for you?A typical day is mainly dealing with enquiries generated on-site whilst trying to organise the following weeks. If we can get everyone into a job they like with people they enjoy working with, our job is made so much easier.

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