Tell us about your role at Bluestones One
I have been with Bluestones One for three years. I first started on the shop floor (in the field) where I would travel the country meeting new people and completing a variety of projects. I then moved into the resource team where my role was to put teams together for various clients, this involved making sure the skill set was right. I was also responsible for making sure the accommodation is right and making sure that we, as a business, got the basics right and the teams had the right tools to deliver the best service.
I am now currently the Operations Manger which means I now have my own team within the office and manage colleagues in the field. This role also includes interaction with clients to ensure they have the faith in the business to consistently deliver their requirements.
I have been in retail for over 20 years now and I have enjoyed every minute of it, the different places and challenges that the job role brings. There is no better job satisfaction than knowing our colleagues in the field deliver a high standard of service to our clients and seeing what we have all achieved.
How would you normally start your day at work?
The start of my day varies daily and could be anything from a call regarding feedback from site or another job request coming in.
What does a typical day at work look like for you?
Solving problems, supporting the colleagues with in my team, on the shop floor and the clients. There is no better satisfaction when you can achieve and overcome challenges that this job may bring.
What do you find challenging?
This job is not like Groundhog Day, every day is different and offers different challenges.
What do you enjoy?
Every bit of it. The interaction with the colleagues on the shop floor, the office environment and also with the clients. I really enjoy knowing you have to be able to adapt to different situations and react quickly to resolve any issues that come along.
What’s the best thing about working at Bluestones One?
– The colleagues on the shop floor.
– The management structure.
– The values the company want to install.
– Every day is a different challenge.
Meet Gary Lowe, Operations Director
How did your journey at Bluestones One begin and what has it been like since?I was lucky enough to be one the first to join Bluestones One and since joining the business we have grown significantly, we are now a strong business with a great reputation for being customer and people focused. Why do you enjoy about working in this industry?Everything! From interacting with customers to visiting stores and meeting the teams that do the hard work at the shelf edge. I have some great relationships with customers and our field teams which we have built over time. Every day is both challenging and rewarding and I can’t imagine ever working in any other industry than this one. What is your proudest professional moment?It is really difficult to pick just one moment as there have been many in my career. But if I had to pick one, it would have to be when we won ‘Best New Business’ at the Bluestones Investment Group Awards. To share this accolade with my fellow Directors made me very proud indeed. What are your values as a leader?I have 3 values I tried abide by in everything I do: 1. Lead by example. 2.
