Summary
City Plumbing approached Bluestones One with a 50-store opportunity where they wanted to replace old yellow slat wall fixtures. The project would be at a rate of two stores a week over a 26-week period and the stores would continue trading throughout.
Challenges
Bluestones One teams had not previously worked with City Plumbing stores, although we have completed a number of similar size and style DIY outlets before. It was agreed to do a trial in three stores alongside the City Plumbing team prior to the project roll out and this was to ensure we were aligned with their requirements and up to speed with their processes and procedures. The trial stores were Letchworth, Weybridge and Croydon.
Results
Bluestones One teams completed a successful fixture exchange in the three trial stores and all processes and learnings are planned into the project which commenced earlier this year.
