B&Q – Houseplants Installation

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5 September 2022

Summary

B&Q wanted to refresh their houseplants range as their current fixtures were old and uninspiring and stores were improvising using bricks and planks to merchandise the varying plant types and sizes. B&Q reached out to Bluestones One requesting Installation support to deliver a refit programme across 140 stores. Fitting new gondolas, installing a new plan and merchandising new and existing products.

Challenges

In all stores, the houseplants section is located in a prime position, either at the front of the store or often close to checkouts, entrances or high customer footfall areas. The team needed to work quickly, efficiently and safely to ensure the installation was smooth and customer disruption was kept to a minimum.

Results

12 teams successfully implemented the refit programme in all 140 stores over a 5-week period with no aborts. B&Q teams passed on a number of messages of praise from store managers and senior leaders to the teams for both their outstanding professionalism and delivery of the project.

Bluestones One secures Safe Contractor Accreditation for a third year in a row

Bluestones One is delighted to have achieved the Safe Contractor Approved accreditation for the third year in a row!

Meet Gary Lowe, Operations Director

How did your journey at Bluestones One begin and what has it been like since?I was lucky enough to be one the first to join Bluestones One and since joining the business we have grown significantly, we are now a strong business with a great reputation for being customer and people focused. Why do you enjoy about working in this industry?Everything! From interacting with customers to visiting stores and meeting the teams that do the hard work at the shelf edge. I have some great relationships with customers and our field teams which we have built over time. Every day is both challenging and rewarding and I can’t imagine ever working in any other industry than this one. What is your proudest professional moment?It is really difficult to pick just one moment as there have been many in my career. But if I had to pick one, it would have to be when we won ‘Best New Business’ at the Bluestones Investment Group Awards. To share this accolade with my fellow Directors made me very proud indeed. What are your values as a leader?I have 3 values I tried abide by in everything I do: 1. Lead by example. 2.