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Summary

Our teams have been supporting Tesco with their seasonal Back to School and Christmas campaigns for over 10 years. We supply dedicated personnel to assist the F&F clothing department during their busiest seasonal periods, working in partnership with Tesco store teams to ensure all aspects of the project are covered.

Challenges

  • Hours: 6pm – 10pm

  • Consistency in delivery

  • Fast-paced turnaround with deliveries

  • Maintaining shopfloor standards

  • Training periods

  • Outer store locations

Results

  • Strong working partnerships with both the customer and store teams

  • Dedicated project support for attendance and managing challenges

  • Average year-on-year delivery of 98–100% attendance

  • Quick adaptation and response to changes or additional resource needs

  • Low staff turnover

  • Bluestones One received glowing reports from stakeholders on the project’s delivery

  • Very positive customer feedback on the support provided in store

Get in touch

For more information about the comprehensive range of services offered by Bluestones One, please feel free to reach out to us at [email protected]

Meet the team: Andy Smethurst

Meet Andy Smethurst: Account Manager

Tell us about your role at Bluestones OneI’m an Account Manager.  How would you normally start your day at work?Reviewing the previous days/night’s progress and activity to ensure everything has gone smoothly, is on track and the customer is happy. What does a typical day at work look like for you?It can be very varied from one day to the next, but my priority is ensuring our customers receive best in class service from us. What do you find challenging?Last minute changes to plans or schedules can be challenging, but this can also be rewarding when the project lands and you know the changes were for the best. What do you enjoy?The variety of customers, projects and the enthusiasm of the people that I work with. What’s the best thing about working at Bluestones One?The people and the variety of projects.

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