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Case Study: B&Q Plant Installation

Summary

B&Q wanted to refresh their houseplants range as their current fixtures were old and uninspiring and stores were improvising using bricks and planks to merchandise the varying plant types and sizes. B&Q reached out to Bluestones One requesting Installation support to deliver a refit programme across 140 stores. Fitting new gondolas, installing a new plan and merchandising new and existing products.

Challenges

In all stores, the houseplants section is located in a prime position, either at the front of the store or often close to checkouts, entrances or high customer footfall areas. The team needed to work quickly, efficiently and safely to ensure the installation was smooth and customer disruption was kept to a minimum.

Results

12 teams successfully implemented the refit programme in all 140 stores over a 5-week period with no aborts. B&Q teams passed on a number of messages of praise from store managers and senior leaders to the teams for both their outstanding professionalism and delivery of the project.

Meet the team: Brian Gudgin

Meet Brian Gudgin: Team Leader

Tell us about your role at Bluestones OneI’m a Team Leader. How would you normally start your day at work?Before I start work, I arrive early to check what needs be done and set the team up for the day. What does a typical day at work look like for you?Profiling bays, merchandising, and making sure the team work correctly. What do you enjoy?I enjoy working with a variety of people and contracts. What’s the best thing about working at Bluestones One?I enjoy that the job keeps me busy and the team always help sort out any problems that occur.

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