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Case Study

Summary

Pets & Friends reached out to Bluestones One requesting merchandising support to deliver a refit programme across their store estate.

They required updates to multiple store layouts, moving and rebuilding gondolas, and merchandising both new and existing product ranges.

We deployed teams of 3 with dedicated Team Leaders to deliver this project over a five night period per store. 

Challenges

Having never worked on a Pets & Friends store before our teams had to quickly learn and recognise the products, following plans that had their own challenges in some areas. They were challenged with replacing discontinued products with new lines, whilst moving departments to new locations across the store. 

Results

Once our teams had completed their first few nights, they increased their efficiency and streamlined their processes whilst getting a feel for the store. 

The teams worked to a high standard to ensure that every item was to plan. By the fifth night, they were left with snagging and implementing POS, ready to hand over the store over with a fresh new look in time for store opening.

After the initial successful store openings, Bluestones One are completing the refits of 11 stores over a 10 week period. 

Meet the team: Martin Sweeney

Meet Martin Sweeney, Installations Director

How did your journey at Bluestones One begin and what has it been like since?I joined the business in February 2020 and was really excited with my role and new opportunity to develop. Unfortunately, I was grounded slightly by the pandemic. This then presented the business and me with lots of obstacles which we had never experienced but with the support from the internal team and from our partner company, Bluestones Investment Group (BIG), we overcame these. Whilst many businesses have failed to survive, Installations continued to develop and grow its customer base. The next few years may present many challenges, but I am excited to drive the business forward in the coming years. What do you enjoy about working in this industry?I believe you must be a self-motivator and be ready to tackle daily challenges. Each day presents itself with new challenges, and whilst this can be difficult, you get a sense of achievement when you deliver for the customer. One thing that really excites me is the opportunity to see lots of the UK whilst on client and site meetings. We have a fantastic internal support team who are young and ambitious, and this allows us to develop.

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Employee of the Month – April

Each month we reward members of our team who have gone above and beyond their duties and earned Employee of the Month and this winner was chosen due to their dedication and work ethic. We’re delighted to announce that April’s Employee of the Month has been awarded to Kenny Hyland! Kenny has been awarded Employee of the Month for always working hard for his team,  communicating well, and being a good listener.He understands the importance of maintaining our high standards and our objectives and works hard to make them happen. Kenny’s team leader, Brian Gudgin, has said: “Kenny will do anything to help the team to achieve its target. He is always willing to help anyone if they are struggling.“ A special mention also goes to Rob Hoyle and Shaun Burrows and Wayne Nealings who have also shown exceptional performance. Every Employee of the Month wins a £40 voucher – well done, Kenny! View all

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