Nationwide Store Surveys – Bluestones One

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2 April 2020

Summary

Bluestones One were proud to be offered the opportunity to support a key client in surveying 479 Food Halls of one of the UK\’s leading retailers throughout the UK.

We were asked to attend each location over a 15 day period to identify and record what equipment types the Food Halls had and the condition of the equipment. As well as front of house, we were asked to record the dimensions of the back of house Freezer and Warehouse racking and report back on a pre-agreed survey template and with an image of the in-store Bakery.

Challenges

The main challenge was ensuring that each of the team members we had identified to complete the surveys understood the reason for the surveys, what we were aiming to achieve, the equipment types they would come across and the reporting process. This was overcome with a full store briefing of the teams and ensuring they had a full understanding of each element.

Once this was complete, each surveyor had a specific route to follow. We have various options for reporting back on this type of activity, from client portals through to good old fashioned paper-based reporting. We agreed the best method for the client and the teams followed this to the letter.

Results

Bluestones One achieved the full 479 store schedule in 15 days and delivered all data back to the client as per their request.

Marks & Spencer – Leeds

White Rose marked our second collaboration with M&S, following a successful project at their York City Centre store in March.

Meet Martin Sweeney, Installations Director

How did your journey at Bluestones One begin and what has it been like since?I joined the business in February 2020 and was really excited with my role and new opportunity to develop. Unfortunately, I was grounded slightly by the pandemic. This then presented the business and me with lots of obstacles which we had never experienced but with the support from the internal team and from our partner company, Bluestones Investment Group (BIG), we overcame these. Whilst many businesses have failed to survive, Installations continued to develop and grow its customer base. The next few years may present many challenges, but I am excited to drive the business forward in the coming years. What do you enjoy about working in this industry?I believe you must be a self-motivator and be ready to tackle daily challenges. Each day presents itself with new challenges, and whilst this can be difficult, you get a sense of achievement when you deliver for the customer. One thing that really excites me is the opportunity to see lots of the UK whilst on client and site meetings. We have a fantastic internal support team who are young and ambitious, and this allows us to develop.