Morrisons: Capping Shelves

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18 December 2020

Summary

Bluestones One were selected as the merchandising partner to deliver a full estate roll out of capping shelves. The project objective was to introduce an additional high-level shelf to gondolas to provide shop floor product storage. This delivered immediate stock replenishment, customer product availability, and store staffing productivity and efficiency enhancements.

Challenges

The requirement to support the de-merchandising and re-merchandising across the full estate showed Bluestones One’s ability to upscale resourcing requirements at speed throughout the entire UK, strengthening our field team coverage across all geographical locations.

It also allowed us to develop and increase our field team skill set. As a result of this major project, we have now up-skilled new Team Leaders supporting, coaching and directing them through their journey to the leadership of large teams.

Results

This activity has shown Bluestones One’s ability to be proactive and innovative in responding to the challenges of a full estate project rollout of this size.

How will shopping be different in the future?

How we shop and where we shop has already changed dramatically within the last 5 years (even within the previous year), and it will continue to change dramatically as consumer behaviours, technology and environmental demands evolve.

Meet Andy Smethurst: Account Manager

Tell us about your role at Bluestones OneI’m an Account Manager. How would you normally start your day at work?Reviewing the previous days/night’s progress and activity to ensure everything has gone smoothly, is on track and the customer is happy. What does a typical day at work look like for you?It can be very varied from one day to the next, but my priority is ensuring our customers receive best in class service from us. What do you find challenging?Last minute changes to plans or schedules can be challenging, but this can also be rewarding when the project lands and you know the changes were for the best. What do you enjoy?The variety of customers, projects and the enthusiasm of the people that I work with. What’s the best thing about working at Bluestones One?The people and the variety of projects.