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Case Study: Dulux

Summary

Bluestones One’s Merchandising Division is proud to be the sole supplier for the Dulux merchandising activity in the UK and Ireland. The first project our team completed for Dulux was the Homebase Masonry Review which spanned across 168 UK and Ireland stores. The stores varied in size from 3 to 6 bays.

Challenges

The full store estate had to be completed within a 3-week window prior to Easter. This timescale meant the project had to be routed in an efficient way to ensure costs and our carbon footprint were kept to a minimum whilst delivering 100% compliance and exceptional service. The greatest challenge of the project was overcoming unforeseen differences between the planned number of bays to complete versus the actual number of bays upon arrival.

Results

We successfully completed the Range Review, on time without the need to revisit a single store.

By using our online reporting platform, we were able to give all key stakeholders full live access to the project progress throughout.

Meet Richard Jones – Account Manager

Tell us about your role at Bluestones One My role at Bluestones One is Account Manager. How would you normally start your day at work? My day starts with touching base with teams, checking emails and reports from the previous day/night. What does a typical day at work look like for you? Liaising with customers either via phone, Teams meetings and site visits discussing existing and up and coming work. Interacting with the Installation and Merchandising teams on ongoing projects. Making sure the teams on the shopfloor have everything they need to complete the tasks onsite and supporting them throughout the day. Working with our Resource Planning team to ensure all future projects are planned as per the customer’s requirements. What do you find challenging? The changing nature of our industry can often be challenging, but has the added benefit of no two days being the same! What do you enjoy about the role? Everyday produces different challenges and I learn something new every day and enjoy interacting with different people. What’s the best thing about working at Bluestones One? Working with new and existing customers to achieve the required goal to deliver each project. I also enjoy working with

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