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Halfords: "Golden Eagle" Project

Summary

Halfords were looking to roll out the first part of a long-term plan to transform their estate, with over 450 stores involved in the project. They had two incumbent suppliers in place and felt a third was required. The Bluestones One management team had previously worked with Halfords and were a perfect fit for the retailer.

Challenges

The full store estate had to be completed before the Christmas peak trading period. Delivering a project of this size and scale in a relatively short period of time meant it was key that we worked closely with Halfords to fully understand their requirements and brief this across our teams across the UK and Ireland. The project completely “rebalanced” each store, freeing up space for key new ranges.

Results

Each of our store transformations was delivered to standard, on time and with excellent feedback across the board. We had put a plan in place from day one to upskill team members as the project progressed. This approach meant that if there was a need for Bluestones One to step in and support elsewhere, we were ready to do so and on more than one occasion did. This project is the biggest Halfords has undertaken across their estate and we were extremely proud to be a part of it.

Meet the team: Mark Goulding

Meet Mark Goulding: Senior Team Leader

Tell us about your role at Bluestones OneMy role as a Senior Team Leader involves managing teams of merchandisers who are completing anything from small range reviews to full store refits for various clients. How would you normally start your day at work?My day typically begins with reviewing the previous shift’s work, then allocating various projects to my team members. I would also be involved with store meetings and updating our clients on the progress of the review and any foreseeable issues. What does a typical day at work look like for you?A typical day would involve site meetings and making sure my teams have all the necessary information to complete their tasks. I also train new merchandisers the correct way of working as each client will have specific requests. Throughout the day I will spend time with each of my team members to find out their strengths and weaknesses so I can implement a plan of attack for the day. What do you find challenging?We come up against challenges each day and overcoming them is what I love to do. What do you enjoy?I enjoy the fact that each day is different, you never know what each day will

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