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Case Study

Summary

Pets & Friends reached out to Bluestones One requesting merchandising support to deliver a refit programme across their store estate.

They required updates to multiple store layouts, moving and rebuilding gondolas, and merchandising both new and existing product ranges.

We deployed teams of 3 with dedicated Team Leaders to deliver this project over a five night period per store. 

Challenges

Having never worked on a Pets & Friends store before our teams had to quickly learn and recognise the products, following plans that had their own challenges in some areas. They were challenged with replacing discontinued products with new lines, whilst moving departments to new locations across the store. 

Results

Once our teams had completed their first few nights, they increased their efficiency and streamlined their processes whilst getting a feel for the store. 

The teams worked to a high standard to ensure that every item was to plan. By the fifth night, they were left with snagging and implementing POS, ready to hand over the store over with a fresh new look in time for store opening.

After the initial successful store openings, Bluestones One are completing the refits of 11 stores over a 10 week period. 

In memory of Harry Stringer

In memory of Harry Stringer

In loving memory of Harry Stringer On Monday the 7th March 2022, we lost one of our most loved site supervisors. Harry passed away suddenly after suffering a heart attack 1 week prior to his passing. Harry was a much loved and well respected mentor and friend in the retail merchandising world and in particular the D.I.Y sector. Harry made his debut in the retail industry working for Homebase in 1987 where he served for 20 years in roles such as Store Manager and in the later part of his Homebase career in the Store Format team. Harry then moved on to work for several Merchandising and Installation companies completing roles mainly working on Format Projects for B&Q. Harry was versatile and would do whatever role was required of him whether it be Site Supervisor, Retail Change Partner, Siers Supervisor or Team Leader. Over the last 12 years Harry worked for Dee Set and most recently Bluestones One. He will be sadly missed and we send our condolences to all of Harry’s family and friends. RIP Harry. Here’s what Bluestones One Director, Gary Lowe had to say shortly after Harry’s passing: “We are all shocked and devastated by the sad

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