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Case Study: Morrisons

Summary

Bluestones One were selected to support Morrisons to deliver their store change programme in Reigate. Within the merchandising resource requirement, a project delivery manager was deployed to oversee all aspects of contractor works on-site through the programme, ensuring that all store change activity was actioned in line with the client’s requirements.

Challenges

Multi contractor team project management on-site with varied shift timings and work planning requirements always creates a challenge throughout store change programmes. The Bluestones One field team leaders and project delivery manager showed their capability in adapting to the challenges, delivering innovative solutions that ensured the project phasing timeline was delivered.

Results

The communication across the project delivery manager, field team leaders, central resource team and account manager through to the client project manager and store teams ensured that every project phase was delivered on time. The skillset was always aligned to maximise efficiencies. All these factors combined ensured a firm control and cost visibility.

Meet the team: Richard Jones

Meet Richard Jones – Operations Manager

Tell us about your role at Bluestones One I have been with Bluestones One for three years. I first started on the shop floor (in the field) where I would travel the country meeting new people and completing a variety of projects. I then moved into the resource team where my role was to put teams together for various clients, this involved making sure the skill set was right. I was also responsible for making sure the accommodation is right and making sure that we, as a business, got the basics right and the teams had the right tools to deliver the best service. I am now currently the Operations Manger which means I now have my own team within the office and manage colleagues in the field. This role also includes interaction with clients to ensure they have the faith in the business to consistently deliver their requirements. I have been in retail for over 20 years now and I have enjoyed every minute of it, the different places and challenges that the job role brings. There is no better job satisfaction than knowing our colleagues in the field deliver a high standard of service to our clients and

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Meet the team: Brian Gudgin

Meet Brian Gudgin: Team Leader

Tell us about your role at Bluestones OneI’m a Team Leader. How would you normally start your day at work?Before I start work, I arrive early to check what needs be done and set the team up for the day. What does a typical day at work look like for you?Profiling bays, merchandising, and making sure the team work correctly. What do you enjoy?I enjoy working with a variety of people and contracts. What’s the best thing about working at Bluestones One?I enjoy that the job keeps me busy and the team always help sort out any problems that occur.

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