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Case Study: Morrisons

Summary

Bluestones One were selected to support Morrisons to deliver their store change programme in Reigate. Within the merchandising resource requirement, a project delivery manager was deployed to oversee all aspects of contractor works on-site through the programme, ensuring that all store change activity was actioned in line with the client’s requirements.

Challenges

Multi contractor team project management on-site with varied shift timings and work planning requirements always creates a challenge throughout store change programmes. The Bluestones One field team leaders and project delivery manager showed their capability in adapting to the challenges, delivering innovative solutions that ensured the project phasing timeline was delivered.

Results

The communication across the project delivery manager, field team leaders, central resource team and account manager through to the client project manager and store teams ensured that every project phase was delivered on time. The skillset was always aligned to maximise efficiencies. All these factors combined ensured a firm control and cost visibility.

Meet the team: Gary Lowe

Meet Gary Lowe, Operations Director

How did your journey at Bluestones One begin and what has it been like since?I was lucky enough to be one the first to join Bluestones One and since joining the business we have grown significantly, we are now a strong business with a great reputation for being customer and people focused. Why do you enjoy about working in this industry?Everything! From interacting with customers to visiting stores and meeting the teams that do the hard work at the shelf edge. I have some great relationships with customers and our field teams which we have built over time. Every day is both challenging and rewarding and I can’t imagine ever working in any other industry than this one. What is your proudest professional moment?It is really difficult to pick just one moment as there have been many in my career. But if I had to pick one, it would have to be when we won ‘Best New Business’ at the Bluestones Investment Group Awards. To share this accolade with my fellow Directors made me very proud indeed. What are your values as a leader?I have 3 values I tried abide by in everything I do: 1. Lead by example. 2.

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