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Tell us about your role at Bluestones One

My role at Bluestones One is Account Manager.

How would you normally start your day at work?

My day starts with touching base with teams, checking emails and reports from the previous day/night.

What does a typical day at work look like for you?

Liaising with customers either via phone, Teams meetings and site visits discussing existing and up and coming work.

Interacting with the Installation and Merchandising teams on ongoing projects.

Making sure the teams on the shopfloor have everything they need to complete the tasks onsite and supporting them throughout the day.

Working with our Resource Planning team to ensure all future projects are planned as per the customer’s requirements.

What do you find challenging?

The changing nature of our industry can often be challenging, but has the added benefit of no two days being the same!

What do you enjoy about the role?

Everyday produces different challenges and I learn something new every day and enjoy interacting with different people.

What’s the best thing about working at Bluestones One?

Working with new and existing customers to achieve the required goal to deliver each project. I also enjoy working with and listening to our colleagues on the shopfloor ensuring they feel supported and valued and that collectively we drive excellent service levels for our customers, helping to grow our business.

Meet the team: Richard Jones

Meet Richard Jones – Operations Manager

Tell us about your role at Bluestones One I have been with Bluestones One for three years. I first started on the shop floor (in the field) where I would travel the country meeting new people and completing a variety of projects. I then moved into the resource team where my role was to put teams together for various clients, this involved making sure the skill set was right. I was also responsible for making sure the accommodation is right and making sure that we, as a business, got the basics right and the teams had the right tools to deliver the best service. I am now currently the Operations Manger which means I now have my own team within the office and manage colleagues in the field. This role also includes interaction with clients to ensure they have the faith in the business to consistently deliver their requirements. I have been in retail for over 20 years now and I have enjoyed every minute of it, the different places and challenges that the job role brings. There is no better job satisfaction than knowing our colleagues in the field deliver a high standard of service to our clients and

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