Bluestones One are currently recruiting for a Customer Service Administrator to join a leading business based on the outskirts of Nantwich.
PLEASE NOTE DUE OT LOCATION OWN TRANSPORT IS ESSENTIAL.
This role is initially offered on a temporary basis to cover maternity leave, however there is a possibility that this role could become permanent.
The working hours for this role are;
Monday to Friday 8.30am to 5.00pm OR 9am to 5.30pm.
Duties and Responsibilities will include;
To action credit and return notes, using X3 Sage.
Daily telephone calls inbound and outbound to customers
Some aspects of the role require deadlines- for example Replacement goods.
Liaise with carries daily to ensure needs are met.
Record and report Transport delivery failures.
Report intent to claim with carriers and follow up. Making claims where applicable.
Date entry onto CRM System
Share jobs within he department
Assisting with the daily overflow from the else Team. Which will include answering the telephone and processing orders when required.
The Ideal candidate will have previous Customer Service and Administration experience, possess a confident and outgoing professional manner, strong ICT skills and excellent communication skills.
Our client is keen to move quickly on this role and would like to meet with applicants ASAP.