Bluestones One working with a fantastic client based in Crewe. They have been established for many years and are a market leader in their industry. The company focus’s on a team feel and everyone works together to push the business forward.
As Outbound Sales Advisor you will be responsible for engaging with customers following recent purchases to discuss and negotiate alternative products. Promoting the features and benefits of own brand products and actively up-sell/cross-sell products.
You will build relationships with customers and ensure an exceptional level of service is offered at all times.
KEY DUTIES INCLUDE
* Making outbound calls to customers NO COLD CALLING!
* Continually develop strategies
* Develop own product knowledge to ensure the customer is offered the best alternative
* Cross Sell and Up Sell
* Achieve profit target
* Achieve number of calls target
* Manage and maintain client list
* Collate activity reports
* Additional duties to support the customer service department
KEY SKILLS REQUIRED
* Previous experience in an outbound sales role
* Exceptional communication skills both written and verbal
* Excellent PC skills
* Self motivated
* Target Driven
* Active listening skills
Working Monday to Friday 8.30am-5.30pm
Salary is £20k plus commission