Bluestones One working with a fantastic client based in Crewe. They have been established for many years and are a market leader in their industry. The company focus’s on a team feel and everyone works together to push the business forward.
As Outbound Sales Advisor you will be responsible for engaging with customers following recent purchases to discuss and negotiate alternative products. Promoting the features and benefits of own brand products and actively up-sell/cross-sell products.
You will build relationships with customers and ensure an exceptional level of service is offered at all times.
KEY DUTIES INCLUDE
Making outbound calls to customers NO COLD CALLING!
Continually develop strategies
Develop own product knowledge to ensure the customer is offered the best alternative
Cross Sell and Up Sell
Achieve profit target
Achieve number of calls target
Manage and maintain client list
Collate activity reports
Additional duties to support the customer service department
KEY SKILLS REQUIRED
Previous experience in an outbound sales role
Exceptional communication skills both written and verbal
Excellent PC skills
Active listening skills
Working Monday to Friday 8.30am-5.30pm
Salary is £20k plus commission