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Case Study: Homebase

Summary

As part of a right size project for Homebase, Bluestones were requested to supply a Project Manager and an installation and merchandising team to support with stock exit, reconfiguration of the store and re-merchandising. This was to enable Homebase to build a wall and create a ‘new store’ on one side of the existing unit.

Challenges

The Bluestones team had to liaise with various contractors and the store team to deliver the reduction in stock holding and the reconfiguration in a relatively short timescale. This was challenging but well managed by all parties and was overcome through daily updates from the on-site team. All activity had to be well managed to enable the store to trade throughout the whole period.

Results

The first phase was well delivered by our team. We look forward to returning to complete the merchandising of the ‘new store’.

Meet the team: Andy Smethurst

Meet Andy Smethurst: Account Manager

Tell us about your role at Bluestones OneI’m an Account Manager.  How would you normally start your day at work?Reviewing the previous days/night’s progress and activity to ensure everything has gone smoothly, is on track and the customer is happy. What does a typical day at work look like for you?It can be very varied from one day to the next, but my priority is ensuring our customers receive best in class service from us. What do you find challenging?Last minute changes to plans or schedules can be challenging, but this can also be rewarding when the project lands and you know the changes were for the best. What do you enjoy?The variety of customers, projects and the enthusiasm of the people that I work with. What’s the best thing about working at Bluestones One?The people and the variety of projects.

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