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Case Study: Hobbycraft

Summary

Hobbycraft has become the largest arts and crafts retailer in the UK, with over 100 stores nationwide. Bluestones One are very proud to be part of their journey working alongside their new store team and colleagues, merchandising and preparing the store ready for the ‘grand opening’.

Challenges

With over 25,000 arts and craft lines to merchandise, Bluestones One carefully handpick the most experienced colleagues.

The merchandising team worked with precision, effectiveness, and speed over several nights taking in deliveries, unpacking stock, installing fittings, moving stock and merchandising the shelves to a high standard, ensuring that every item is to plan.

Results

The results speak for themselves, due to the commitment of the team, Hobbycraft Wimbledon was able to open a day early, much to the delight of the customer. A fantastic result with great feedback!

Meet Richard Jones – Account Manager

Tell us about your role at Bluestones One My role at Bluestones One is Account Manager. How would you normally start your day at work? My day starts with touching base with teams, checking emails and reports from the previous day/night. What does a typical day at work look like for you? Liaising with customers either via phone, Teams meetings and site visits discussing existing and up and coming work. Interacting with the Installation and Merchandising teams on ongoing projects. Making sure the teams on the shopfloor have everything they need to complete the tasks onsite and supporting them throughout the day. Working with our Resource Planning team to ensure all future projects are planned as per the customer’s requirements. What do you find challenging? The changing nature of our industry can often be challenging, but has the added benefit of no two days being the same! What do you enjoy about the role? Everyday produces different challenges and I learn something new every day and enjoy interacting with different people. What’s the best thing about working at Bluestones One? Working with new and existing customers to achieve the required goal to deliver each project. I also enjoy working with

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Meet the team: Brian Gudgin

Meet Brian Gudgin: Team Leader

Tell us about your role at Bluestones OneI’m a Team Leader. How would you normally start your day at work?Before I start work, I arrive early to check what needs be done and set the team up for the day. What does a typical day at work look like for you?Profiling bays, merchandising, and making sure the team work correctly. What do you enjoy?I enjoy working with a variety of people and contracts. What’s the best thing about working at Bluestones One?I enjoy that the job keeps me busy and the team always help sort out any problems that occur.

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