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Case Study: Hobbycraft

Summary

Hobbycraft has become the largest arts and crafts retailer in the UK, with over 100 stores nationwide. Bluestones One are very proud to be part of their journey working alongside their new store team and colleagues, merchandising and preparing the store ready for the ‘grand opening’.

Challenges

With over 25,000 arts and craft lines to merchandise, Bluestones One carefully handpick the most experienced colleagues.

The merchandising team worked with precision, effectiveness, and speed over several nights taking in deliveries, unpacking stock, installing fittings, moving stock and merchandising the shelves to a high standard, ensuring that every item is to plan.

Results

The results speak for themselves, due to the commitment of the team, Hobbycraft Wimbledon was able to open a day early, much to the delight of the customer. A fantastic result with great feedback!

Meet the team: Garry Leck

Meet Garry Leck: Lead Resource Co-ordinator

Tell us about your role at Bluestones OneI am the Lead Resource Coordinator and have been with Bluestones One for almost three years now. I started out in the field as a Merchandiser, then moved up to Team Leader before I got offered a permanent role within the office. I spend most of my time based in our North East office where we run a small team responsible for allocating the work to the field staff. On a day to day basis, we allocate the work and resources needed for each job site. How would you normally start your day at work?The start of each day is different and led by what has happened the previous night. The main priority is to resolve any day to day challenges or additional requests generated by the night teams. Once resolved we can move onto the planning of the following days and weeks. What does a typical day at work look like for you?A typical day is mainly dealing with enquiries generated on-site whilst trying to organise the following weeks. If we can get everyone into a job they like with people they enjoy working with, our job is made so much easier.

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