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Case Study: Co-op

Summary

Due to the issues created by the Coronavirus outbreak, Central England Co-op was looking for a partner that could react quickly and operate flexibly to support their stores with replenishment teams.

Bluestones One were more than happy to help, putting the appropriate social distancing measures in place, reacting to the ever-changing situation and supplying teams across multiple locations throughout the UK.

Challenges

Staffing and demand levels were ever-changing for the Co-op, so both parties had to work together to ensure fluidity of the plan and move resources between stores on a daily basis.

Arranging accommodation and travel was particularly difficult during this period, so the Bluestones team had to work incredibly hard to ensure the correct and suitable requirements were in place.

Results

Bluestones were pleased to be in a position to support the Co-op, so the retailer was able to operate during a difficult period. The Co-op commented on how much of a pleasure Bluestones are to deal with.

Meet the team: Gary Lowe

Meet Gary Lowe, Operations Director

How did your journey at Bluestones One begin and what has it been like since?I was lucky enough to be one the first to join Bluestones One and since joining the business we have grown significantly, we are now a strong business with a great reputation for being customer and people focused. Why do you enjoy about working in this industry?Everything! From interacting with customers to visiting stores and meeting the teams that do the hard work at the shelf edge. I have some great relationships with customers and our field teams which we have built over time. Every day is both challenging and rewarding and I can’t imagine ever working in any other industry than this one. What is your proudest professional moment?It is really difficult to pick just one moment as there have been many in my career. But if I had to pick one, it would have to be when we won ‘Best New Business’ at the Bluestones Investment Group Awards. To share this accolade with my fellow Directors made me very proud indeed. What are your values as a leader?I have 3 values I tried abide by in everything I do: 1. Lead by example. 2.

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