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Case Study: Co-op

Summary

Due to the issues created by the Coronavirus outbreak, Central England Co-op was looking for a partner that could react quickly and operate flexibly to support their stores with replenishment teams.

Bluestones One were more than happy to help, putting the appropriate social distancing measures in place, reacting to the ever-changing situation and supplying teams across multiple locations throughout the UK.

Challenges

Staffing and demand levels were ever-changing for the Co-op, so both parties had to work together to ensure fluidity of the plan and move resources between stores on a daily basis.

Arranging accommodation and travel was particularly difficult during this period, so the Bluestones team had to work incredibly hard to ensure the correct and suitable requirements were in place.

Results

Bluestones were pleased to be in a position to support the Co-op, so the retailer was able to operate during a difficult period. The Co-op commented on how much of a pleasure Bluestones are to deal with.

Meet the team: Garry Leck

Meet Garry Leck: Lead Resource Co-ordinator

Tell us about your role at Bluestones OneI am the Lead Resource Coordinator and have been with Bluestones One for almost three years now. I started out in the field as a Merchandiser, then moved up to Team Leader before I got offered a permanent role within the office. I spend most of my time based in our North East office where we run a small team responsible for allocating the work to the field staff. On a day to day basis, we allocate the work and resources needed for each job site. How would you normally start your day at work?The start of each day is different and led by what has happened the previous night. The main priority is to resolve any day to day challenges or additional requests generated by the night teams. Once resolved we can move onto the planning of the following days and weeks. What does a typical day at work look like for you?A typical day is mainly dealing with enquiries generated on-site whilst trying to organise the following weeks. If we can get everyone into a job they like with people they enjoy working with, our job is made so much easier.

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