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Case Study: B&M

Summary

Bluestones One’s Merchandising Division is the sole supplier for the Dulux merchandising within B&M stores, supplying teams to deliver all merchandising activity across the full store estate, including new store implementation.

Challenges

All stores regardless of their grade are merchandised on a specific day of the week, according to the project requirements for that particular store. The greatest challenge is finding teams that can support the activity for 1 day only, potentially in the middle of the week. We overcome this by having multi-skilled teams throughout the UK and due to the differing types and scales of activity that we have across various retailers, we are able to meet their requirements.

Results

Stores are always delivered on the specified date to a fantastic standard.

Meet the team: Gary White

Meet Gary White: Managing Director

We’re getting to know the Bluestones One team so, we’ve asked Managing Director, Gary White, about his journey in the merchandising and installation industry and what it’s like leading the team at Bluestones One. How did your journey at Bluestones One begin and what has it been like since?I joined the business in May 2018 and it’s been a whirlwind experience ever since. We built the business from scratch with the support of the group and have gone from strength to strength. We now have a market leading business that will continue to grow and I’m very excited for the next few years. What do you enjoy about working in this industry?No two days are ever the same. We are constantly engaging internally and externally on new projects, ideas and initiatives. As with every business there are always challenges, but as a team we face them head on and come out stronger for the experience. What is your proudest professional moment?There are a few, but we have been very fortunate to be part of such a supportive Investment Group and have won 3 awards in 3 years at the annual awards. Our first one (Best New Business) was incredible but

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Meet the team: Andy Smethurst

Meet Andy Smethurst: Account Manager

Tell us about your role at Bluestones OneI’m an Account Manager.  How would you normally start your day at work?Reviewing the previous days/night’s progress and activity to ensure everything has gone smoothly, is on track and the customer is happy. What does a typical day at work look like for you?It can be very varied from one day to the next, but my priority is ensuring our customers receive best in class service from us. What do you find challenging?Last minute changes to plans or schedules can be challenging, but this can also be rewarding when the project lands and you know the changes were for the best. What do you enjoy?The variety of customers, projects and the enthusiasm of the people that I work with. What’s the best thing about working at Bluestones One?The people and the variety of projects.

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