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Case Study: B&M

Summary

Bluestones One’s Merchandising Division is the sole supplier for the Dulux merchandising within B&M stores, supplying teams to deliver all merchandising activity across the full store estate, including new store implementation.

Challenges

All stores regardless of their grade are merchandised on a specific day of the week, according to the project requirements for that particular store. The greatest challenge is finding teams that can support the activity for 1 day only, potentially in the middle of the week. We overcome this by having multi-skilled teams throughout the UK and due to the differing types and scales of activity that we have across various retailers, we are able to meet their requirements.

Results

Stores are always delivered on the specified date to a fantastic standard.

Meet the team: Mark Goulding

Meet Mark Goulding: Senior Team Leader

Tell us about your role at Bluestones OneMy role as a Senior Team Leader involves managing teams of merchandisers who are completing anything from small range reviews to full store refits for various clients. How would you normally start your day at work?My day typically begins with reviewing the previous shift’s work, then allocating various projects to my team members. I would also be involved with store meetings and updating our clients on the progress of the review and any foreseeable issues. What does a typical day at work look like for you?A typical day would involve site meetings and making sure my teams have all the necessary information to complete their tasks. I also train new merchandisers the correct way of working as each client will have specific requests. Throughout the day I will spend time with each of my team members to find out their strengths and weaknesses so I can implement a plan of attack for the day. What do you find challenging?We come up against challenges each day and overcoming them is what I love to do. What do you enjoy?I enjoy the fact that each day is different, you never know what each day will

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