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Case Study

Summary

AS Watson, the owners of Savers and Superdrug Health and Beauty Stores, have had a busy 2022 with their new store and refit programme.

Bluestones One were extremely happy to be asked to support them by supplying experienced teams into each store to manage the store teams and contractors. The teams ensured that the execution and delivery runs as smoothly as possible, which all resulted in a successful opening.

Challenges

The daily challenge was to ensure that all contractors, store support and store staff were all aligned. Everyone worked to a tight schedule and had daily tasks of shifting, rebuilding, and replacing store fixture and fittings, including the de-merchandising and re-merchandising of stock. This was achieved by everyone working as a team, good communication and having the right skill set.

Our Merchandising Managers go through an extensive training programme working in-store alongside AS Watson Project Managers and Store Support to gain the skills and experience that are needed to be able to run their own projects.

Results

Fabulous refits were delivered on time, complete with a new look and feel. We were proud to leave with one very happy customer and the team having great satisfaction that they had made this happen before moving on to their next project.

Meet the team: Mark Webb

Meet Mike Webb: Team Leader

Tell us about your role at Bluestones OneI’m a Team Leader. How would you normally start your day at work?Arriving on time and confirming by text. What does a typical day at work look like for you?All days vary but I usually start my day with a team meeting to discuss the day ahead, I then allocate the work out to staff and then I support where needed. What do you find challenging?I’ve had a few times which have been challenging but not to the degree that you can’t work through them. What do you enjoy?I really enjoy travelling and meeting new people. What’s the best thing about working at Bluestones One?My team colleagues!

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