Training series Make every customer count Welcome to the “Make every customer count” training series. This video series is designed to equip employees with essential skills for delivering exceptional customer service across every interaction. Your name:(Required) First Last Email(Required) Consent(Required) By signing below, I acknowledge that I understand the content presented in these training videos and commit to implementing these customer service principles in my daily work. I recognise that these skills are essential to delivering the exceptional customer experience that our brand promises. I will strive to make every customer interaction count by creating welcoming environments, listening actively to customer needs, providing tailored solutions and ensuring each customer leaves feeling valued and satisfied.Data protection and storage(Required) I consent to my completed training certificate being stored securely in PDF format for compliance and audit purposes. I understand that access is restricted to authorised account managers only, and my personal data will be handled in accordance with GDPR regulations.Signature:(Required)I confirm that I have completed the above training series. Date:(Required) DD slash MM slash YYYY