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Case Study

Summary

AS Watson, the owners of Savers and Superdrug Health and Beauty Stores, have had a busy 2022 with their new store and refit programme.

Bluestones One were extremely happy to be asked to support them by supplying experienced teams into each store to manage the store teams and contractors. The teams ensured that the execution and delivery runs as smoothly as possible, which all resulted in a successful opening.

Challenges

The daily challenge was to ensure that all contractors, store support and store staff were all aligned. Everyone worked to a tight schedule and had daily tasks of shifting, rebuilding, and replacing store fixture and fittings, including the de-merchandising and re-merchandising of stock. This was achieved by everyone working as a team, good communication and having the right skill set.

Our Merchandising Managers go through an extensive training programme working in-store alongside AS Watson Project Managers and Store Support to gain the skills and experience that are needed to be able to run their own projects.

Results

Fabulous refits were delivered on time, complete with a new look and feel. We were proud to leave with one very happy customer and the team having great satisfaction that they had made this happen before moving on to their next project.

Meet the team: Martin Sweeney

Meet Martin Sweeney, Installations Director

How did your journey at Bluestones One begin and what has it been like since?I joined the business in February 2020 and was really excited with my role and new opportunity to develop. Unfortunately, I was grounded slightly by the pandemic. This then presented the business and me with lots of obstacles which we had never experienced but with the support from the internal team and from our partner company, Bluestones Investment Group (BIG), we overcame these. Whilst many businesses have failed to survive, Installations continued to develop and grow its customer base. The next few years may present many challenges, but I am excited to drive the business forward in the coming years. What do you enjoy about working in this industry?I believe you must be a self-motivator and be ready to tackle daily challenges. Each day presents itself with new challenges, and whilst this can be difficult, you get a sense of achievement when you deliver for the customer. One thing that really excites me is the opportunity to see lots of the UK whilst on client and site meetings. We have a fantastic internal support team who are young and ambitious, and this allows us to develop.

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