Technology continues to develop and impact our everyday lives at an incredible pace. From voice assistants in the home like Amazon’s Alexa, to instant communications via WhatsApp or global social interaction on Facebook – the world we live in today is markedly different to the one just ten years’ ago. And the extent to which technology is changing our world of work is no different. As a specialist industrial recruitment business, we understand the pressures our clients can face in managing their temporary workforce – and we’re a big believer in being able to use technology to support our clients and make their working lives easier.
Whether we’re talking to or working with clients or candidates, our technology-led approach means we provide a unique level of insight and support that uses technology not because it’s there, but because it adds real value. Technology means so much of the industrial recruitment process can be carried out online these days. From online advertising on relevant job boards, to pushing jobs direct to the Job Centre – the time taken from accepting a requirement from a client to publishing it online and receiving applications has reduced significantly.
And it’s not just technology helping with advertising roles. SMS, or text messaging, has been around for a long time now – but its use in industrial recruitment as part of an integrated communications approach to candidate management shouldn’t be undervalued. We know that response rates from candidates being messaged via SMS, as well as receiving emails and calls from our consultants are typically over 20% higher than for those that just receive calls alone. It’s also a huge time-saver, particularly when we’re trying to mobilise large numbers of workers for some of the bigger shifts we recruit for. Sending out quick, short messages to workers you know will be interested in the roles you’re recruiting for is a great tool in our arsenal.
But where it starts to get really clever is in the relatively recent technology developments we’ve introduced for our clients. Through our smartphone app, we can now make certain features available to clients that bring a whole new level of control and visibility to how temporary workers are managed. GPS check-ins are one of our most requested features, whereby we enable temporary workers to check-in for their shifts via their smartphones, but only once they’re in a geo-location ringfenced area agreed with the client.
And using the smartphone’s camera, we can also require workers to log in with their faces, so that alongside the GPS clocking-in, there’s virtually no way for workers to fake their attendance. This has the added benefit of reducing time theft by workers being clocked-in by colleagues and ensuring our clients only pay for the time the workers are on-site and working. The precise nature of the technology also means we can bill clients to the second, further enhancing the value of this tool.
Ultimately, engaging an industrial recruitment agency that understands technology and uses it to enhance the level of service it provides, as Bluestones One does, will make managing temporary workers significantly easier.