Merchandising Case Studies

Co-op: Replenishment Support

Co-op: Replenishment Support

Summary

Due to the issues created by the Coronavirus outbreak, Central England Co-op was looking for a partner that could react quickly and operate flexibly to support their stores with replenishment teams.

Bluestones One were more than happy to help, putting the appropriate social distancing measures in place, reacting to the ever-changing situation and supplying teams across multiple locations throughout the UK.

Challenges

Staffing and demand levels were ever-changing for the Co-op, so both parties had to work together to ensure fluidity of the plan and move resources between stores on a daily basis.

Arranging accommodation and travel was particularly difficult during this period, so the Bluestones team had to work incredibly hard to ensure the correct and suitable requirements were in place.

Results

Bluestones were pleased to be in a position to support the Co-op, so the retailer was able to operate during a difficult period. The Co-op commented on how much of a pleasure Bluestones are to deal with.

Contact our team

Bluestones One Merchandising has supported several of my projects over many years, these have included new store openings, refits and range change reviews.

New Stores are delivered over 9 days with £1.5m worth of stock merchandised and priced with 99% availability. Refits are over an 8.5 week period in which Bluestones will supply a high level of merchandising on both days and nights. The level of customer service given to valued customers within my business during refits is excellent.

The support from the management team during all projects is first class, always available and willing to help. They also give the teams continued training to grow and develop the skill set of the workforce.

I would be happy to recommend Bluestones to any business wanting to use them within the retail environment.

Barry - Senior Project Manager - Wickes

Bluestones have supplied and supported Halfords with Merchandising personnel since 2017 on various projects ranging from refurbishments, relocations and range reviews. Most recently they have helped us deliver the biggest project we have ever undertaken, a space and range project across the whole estate.
Their team leaders and merchandisers that work with us, are professional, well trained with a great skill set and deliver a first-class end product.
Their management team work closely with us to ensure they always understand our requirements. They supply us with core teams to give us consistent levels of service and are a good fit in line with our development programme. This programme can be very fluid and Bluestones are very flexible and can react very quickly to any change in line with this.

Steve – Investment Delivery Manager - Halfords

Our experience working with Bluestones has been a positive one. From the planning stage through to the first week of the project implementation, I have found everyone from Bluestones easy to work with and very professional. The team have delivered on everything they said during the planning stage, suggested ways to overcome potential issues and provided regular updates on progress to date. Having spoken to each of the stores where work has been completed, feedback is consistently good. Professional, safe and customer friendly are regular remarks received from store colleagues. My experience to date gives me confidence in Bluestones and their ability to continue delivering against the high benchmark they have set.

David – In Store Activation Manager – Dulux Decorator Centre

What I enjoy about working for Bluestones One is the travel and the ability to work in different environments and locations throughout the UK and Ireland. There are different challenges week in, week out and lots of opportunities to meet new people. There are also great progression opportunities – I joined the merchandising division as a Team Leader and now I’m a Senior Team Leader.

Craig - Senior Team Leader

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Nationwide Store Surveys

Nationwide Store Surveys

Summary

Bluestones One were proud to be offered the opportunity to support a key client in surveying 479 Food Halls of one of the UK’s leading retailers throughout the UK.

We were asked to attend each location over a 15 day period to identify and record what equipment types the Food Halls had and the condition of the equipment. As well as front of house, we were asked to record the dimensions of the back of house Freezer and Warehouse racking and report back on a pre-agreed survey template and with an image of the in-store Bakery.

Challenges

The main challenge was ensuring that each of the team members we had identified to complete the surveys understood the reason for the surveys, what we were aiming to achieve, the equipment types they would come across and the reporting process. This was overcome with a full store briefing of the teams and ensuring they had a full understanding of each element.

Once this was complete, each surveyor had a specific route to follow. We have various options for reporting back on this type of activity, from client portals through to good old fashioned paper-based reporting. We agreed the best method for the client and the teams followed this to the letter.

Results

Bluestones One achieved the full 479 store schedule in 15 days and delivered all data back to the client as per their request.

Contact our team

Bluestones have supplied and supported Halfords with Merchandising personnel since 2017 on various projects ranging from refurbishments, relocations and range reviews. Most recently they have helped us deliver the biggest project we have ever undertaken, a space and range project across the whole estate.
Their team leaders and merchandisers that work with us, are professional, well trained with a great skill set and deliver a first-class end product.
Their management team work closely with us to ensure they always understand our requirements. They supply us with core teams to give us consistent levels of service and are a good fit in line with our development programme. This programme can be very fluid and Bluestones are very flexible and can react very quickly to any change in line with this.

Steve – Investment Delivery Manager - Halfords

What I enjoy about working for Bluestones One is the travel and the ability to work in different environments and locations throughout the UK and Ireland. There are different challenges week in, week out and lots of opportunities to meet new people. There are also great progression opportunities – I joined the merchandising division as a Team Leader and now I’m a Senior Team Leader.

Craig - Senior Team Leader

Our experience working with Bluestones has been a positive one. From the planning stage through to the first week of the project implementation, I have found everyone from Bluestones easy to work with and very professional. The team have delivered on everything they said during the planning stage, suggested ways to overcome potential issues and provided regular updates on progress to date. Having spoken to each of the stores where work has been completed, feedback is consistently good. Professional, safe and customer friendly are regular remarks received from store colleagues. My experience to date gives me confidence in Bluestones and their ability to continue delivering against the high benchmark they have set.

David – In Store Activation Manager – Dulux Decorator Centre

Bluestones One Merchandising has supported several of my projects over many years, these have included new store openings, refits and range change reviews.

New Stores are delivered over 9 days with £1.5m worth of stock merchandised and priced with 99% availability. Refits are over an 8.5 week period in which Bluestones will supply a high level of merchandising on both days and nights. The level of customer service given to valued customers within my business during refits is excellent.

The support from the management team during all projects is first class, always available and willing to help. They also give the teams continued training to grow and develop the skill set of the workforce.

I would be happy to recommend Bluestones to any business wanting to use them within the retail environment.

Barry - Senior Project Manager - Wickes

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You can read our Privacy Policy HERE

B&M: New Store Merchandising

B&M: New Store Merchandising

Summary

Bluestones One’s Merchandising Division is the sole supplier for the Dulux merchandising within B&M stores, supplying teams to deliver all merchandising activity across the full store estate, including new store implementation.

Challenges

All stores regardless of their grade are merchandised on a specific day of the week, according to the project requirements for that particular store. The greatest challenge is finding teams that can support the activity for 1 day only, potentially in the middle of the week. We overcome this by having multi-skilled teams throughout the UK and due to the differing types and scales of activity that we have across various retailers, we are able to meet their requirements.

Results

Stores are always delivered on the specified date to a fantastic standard.

Contact our merchandising team

Bluestones have supplied and supported Halfords with Merchandising personnel since 2017 on various projects ranging from refurbishments, relocations and range reviews. Most recently they have helped us deliver the biggest project we have ever undertaken, a space and range project across the whole estate.
Their team leaders and merchandisers that work with us, are professional, well trained with a great skill set and deliver a first-class end product.
Their management team work closely with us to ensure they always understand our requirements. They supply us with core teams to give us consistent levels of service and are a good fit in line with our development programme. This programme can be very fluid and Bluestones are very flexible and can react very quickly to any change in line with this.

Steve – Investment Delivery Manager - Halfords

What I enjoy about working for Bluestones One is the travel and the ability to work in different environments and locations throughout the UK and Ireland. There are different challenges week in, week out and lots of opportunities to meet new people. There are also great progression opportunities – I joined the merchandising division as a Team Leader and now I’m a Senior Team Leader.

Craig - Senior Team Leader

Our experience working with Bluestones has been a positive one. From the planning stage through to the first week of the project implementation, I have found everyone from Bluestones easy to work with and very professional. The team have delivered on everything they said during the planning stage, suggested ways to overcome potential issues and provided regular updates on progress to date. Having spoken to each of the stores where work has been completed, feedback is consistently good. Professional, safe and customer friendly are regular remarks received from store colleagues. My experience to date gives me confidence in Bluestones and their ability to continue delivering against the high benchmark they have set.

David – In Store Activation Manager – Dulux Decorator Centre

Bluestones One Merchandising has supported several of my projects over many years, these have included new store openings, refits and range change reviews.

New Stores are delivered over 9 days with £1.5m worth of stock merchandised and priced with 99% availability. Refits are over an 8.5 week period in which Bluestones will supply a high level of merchandising on both days and nights. The level of customer service given to valued customers within my business during refits is excellent.

The support from the management team during all projects is first class, always available and willing to help. They also give the teams continued training to grow and develop the skill set of the workforce.

I would be happy to recommend Bluestones to any business wanting to use them within the retail environment.

Barry - Senior Project Manager - Wickes

The Range: Cuprinol Project End Change

The Range: Cuprinol Project End Change

Summary

As part of seasonal changes within The Range stores, we were asked to implement the Cuprinol Spring project end change in 160 of the retailer’s stores over a 5 day period. We immobilised our team of merchandisers to cover the length and breadth of the country to complete the project with the timescale and to budget.

Challenges

The biggest challenge with this project was completing a seasonal end change during a busy trading period, however, this was a fairly standard project for our very capable teams.

Results

Although our teams competed with a busy trading period, all stores were 100% compliant and completed on time without the need to revisit a single store.

Contact our merchandising team

What I enjoy about working for Bluestones One is the travel and the ability to work in different environments and locations throughout the UK and Ireland. There are different challenges week in, week out and lots of opportunities to meet new people. There are also great progression opportunities – I joined the merchandising division as a Team Leader and now I’m a Senior Team Leader.

Craig - Senior Team Leader

Our experience working with Bluestones has been a positive one. From the planning stage through to the first week of the project implementation, I have found everyone from Bluestones easy to work with and very professional. The team have delivered on everything they said during the planning stage, suggested ways to overcome potential issues and provided regular updates on progress to date. Having spoken to each of the stores where work has been completed, feedback is consistently good. Professional, safe and customer friendly are regular remarks received from store colleagues. My experience to date gives me confidence in Bluestones and their ability to continue delivering against the high benchmark they have set.

David – In Store Activation Manager – Dulux Decorator Centre

Bluestones have supplied and supported Halfords with Merchandising personnel since 2017 on various projects ranging from refurbishments, relocations and range reviews. Most recently they have helped us deliver the biggest project we have ever undertaken, a space and range project across the whole estate.
Their team leaders and merchandisers that work with us, are professional, well trained with a great skill set and deliver a first-class end product.
Their management team work closely with us to ensure they always understand our requirements. They supply us with core teams to give us consistent levels of service and are a good fit in line with our development programme. This programme can be very fluid and Bluestones are very flexible and can react very quickly to any change in line with this.

Steve – Investment Delivery Manager - Halfords

Bluestones One Merchandising has supported several of my projects over many years, these have included new store openings, refits and range change reviews.

New Stores are delivered over 9 days with £1.5m worth of stock merchandised and priced with 99% availability. Refits are over an 8.5 week period in which Bluestones will supply a high level of merchandising on both days and nights. The level of customer service given to valued customers within my business during refits is excellent.

The support from the management team during all projects is first class, always available and willing to help. They also give the teams continued training to grow and develop the skill set of the workforce.

I would be happy to recommend Bluestones to any business wanting to use them within the retail environment.

Barry - Senior Project Manager - Wickes

Contact us

You can read our Privacy Policy HERE

Homebase: Masonry Range Review

Homebase: Masonry Range Review

Summary

Bluestones One’s Merchandising Division is proud to be the sole supplier for the Dulux merchandising activity in the UK and Ireland. The first project our team completed for Dulux was the Homebase Masonry Review which spanned across 168 UK and Ireland stores. The stores varied in size from 3 to 6 bays.

Challenges

The full store estate had to be completed within a 3-week window prior to Easter. This timescale meant the project had to be routed in an efficient way to ensure costs and our carbon footprint were kept to a minimum whilst delivering 100% compliance and exceptional service. The greatest challenge of the project was overcoming unforeseen differences between the planned number of bays to complete versus the actual number of bays upon arrival.

Results

We successfully completed the Range Review, on time without the need to revisit a single store.

By using our online reporting platform, we were able to give all key stakeholders full live access to the project progress throughout.

Contact our merchandising team

Bluestones One Merchandising has supported several of my projects over many years, these have included new store openings, refits and range change reviews.

New Stores are delivered over 9 days with £1.5m worth of stock merchandised and priced with 99% availability. Refits are over an 8.5 week period in which Bluestones will supply a high level of merchandising on both days and nights. The level of customer service given to valued customers within my business during refits is excellent.

The support from the management team during all projects is first class, always available and willing to help. They also give the teams continued training to grow and develop the skill set of the workforce.

I would be happy to recommend Bluestones to any business wanting to use them within the retail environment.

Barry - Senior Project Manager - Wickes

Our experience working with Bluestones has been a positive one. From the planning stage through to the first week of the project implementation, I have found everyone from Bluestones easy to work with and very professional. The team have delivered on everything they said during the planning stage, suggested ways to overcome potential issues and provided regular updates on progress to date. Having spoken to each of the stores where work has been completed, feedback is consistently good. Professional, safe and customer friendly are regular remarks received from store colleagues. My experience to date gives me confidence in Bluestones and their ability to continue delivering against the high benchmark they have set.

David – In Store Activation Manager – Dulux Decorator Centre

What I enjoy about working for Bluestones One is the travel and the ability to work in different environments and locations throughout the UK and Ireland. There are different challenges week in, week out and lots of opportunities to meet new people. There are also great progression opportunities – I joined the merchandising division as a Team Leader and now I’m a Senior Team Leader.

Craig - Senior Team Leader

Bluestones have supplied and supported Halfords with Merchandising personnel since 2017 on various projects ranging from refurbishments, relocations and range reviews. Most recently they have helped us deliver the biggest project we have ever undertaken, a space and range project across the whole estate.
Their team leaders and merchandisers that work with us, are professional, well trained with a great skill set and deliver a first-class end product.
Their management team work closely with us to ensure they always understand our requirements. They supply us with core teams to give us consistent levels of service and are a good fit in line with our development programme. This programme can be very fluid and Bluestones are very flexible and can react very quickly to any change in line with this.

Steve – Investment Delivery Manager - Halfords

The Works: New Stores & Refit Activity

The Works: New Stores & Refit Activity

Summary

Bluestones One’s merchandising division is proud to have supported The Works across the New Store & Refit programme to deliver merchandising activity on time and on budget. We have worked closely with The Works senior team to ensure that our teams understand the unique ways of working associated with such a retailer and are continuing to invest in order to support the delivery of this activity.

Challenges

The Works had trialled competitors previously and wanted to ensure that we grasped the unique nature of their business, the standards expected and the volume of growth they deliver every year. We also applied our own knowledge and best practices to ensure that we were the supplier that went beyond those initial trial stores.

We had to ensure our teams were carefully selected and trained before we delivered our first store. We then had to ensure we took all of the appropriate steps in order to develop our teams for the challenges that lie ahead with this fast-paced retailer.

Results

Our merchandising division has continued to be awarded further stores. Whilst we recognise that we are only as good as our last project, we believe that the foundations are in place for a long-standing and successful working relationship with The Works.

Contact our merchandising team

What I enjoy about working for Bluestones One is the travel and the ability to work in different environments and locations throughout the UK and Ireland. There are different challenges week in, week out and lots of opportunities to meet new people. There are also great progression opportunities – I joined the merchandising division as a Team Leader and now I’m a Senior Team Leader.

Craig - Senior Team Leader

Bluestones have supplied and supported Halfords with Merchandising personnel since 2017 on various projects ranging from refurbishments, relocations and range reviews. Most recently they have helped us deliver the biggest project we have ever undertaken, a space and range project across the whole estate.
Their team leaders and merchandisers that work with us, are professional, well trained with a great skill set and deliver a first-class end product.
Their management team work closely with us to ensure they always understand our requirements. They supply us with core teams to give us consistent levels of service and are a good fit in line with our development programme. This programme can be very fluid and Bluestones are very flexible and can react very quickly to any change in line with this.

Steve – Investment Delivery Manager - Halfords

Bluestones One Merchandising has supported several of my projects over many years, these have included new store openings, refits and range change reviews.

New Stores are delivered over 9 days with £1.5m worth of stock merchandised and priced with 99% availability. Refits are over an 8.5 week period in which Bluestones will supply a high level of merchandising on both days and nights. The level of customer service given to valued customers within my business during refits is excellent.

The support from the management team during all projects is first class, always available and willing to help. They also give the teams continued training to grow and develop the skill set of the workforce.

I would be happy to recommend Bluestones to any business wanting to use them within the retail environment.

Barry - Senior Project Manager - Wickes

Our experience working with Bluestones has been a positive one. From the planning stage through to the first week of the project implementation, I have found everyone from Bluestones easy to work with and very professional. The team have delivered on everything they said during the planning stage, suggested ways to overcome potential issues and provided regular updates on progress to date. Having spoken to each of the stores where work has been completed, feedback is consistently good. Professional, safe and customer friendly are regular remarks received from store colleagues. My experience to date gives me confidence in Bluestones and their ability to continue delivering against the high benchmark they have set.

David – In Store Activation Manager – Dulux Decorator Centre

Dulux Decorator Centre Project

Dulux Decorator Centre Project

Summary

Bluestones One’s merchandising division is proud to have supported the trial implementation of a new high-end paint range into the Dulux Decorator Centres. Our role in the trial was to understand the specific requirements of each store with the DDC Project Manager and remove/reconfigure and make good the location for the new paint range. This included merchandising, shopfitting, minor electrical and plumbing works and painting and decorating works.

Challenges

The key to this project was managing the store-specific requirements and the differing needs each store had, as well as working with the store management team to deliver their expectations of the project. Whilst working in store our teams also delivered some small changes that were initially out of scope but were great added value pieces of activity for the stores.

Results

Dulux Decorator Centre confirmed they were very happy with the project delivery and were pleased to have found a supplier that exhibits all of the right behaviours, from senior management all the way through to the teams delivering the project in store. We continue to work closely with DDC to deliver further project across the UK.

Contact our merchandising team

What I enjoy about working for Bluestones One is the travel and the ability to work in different environments and locations throughout the UK and Ireland. There are different challenges week in, week out and lots of opportunities to meet new people. There are also great progression opportunities – I joined the merchandising division as a Team Leader and now I’m a Senior Team Leader.

Craig - Senior Team Leader

Our experience working with Bluestones has been a positive one. From the planning stage through to the first week of the project implementation, I have found everyone from Bluestones easy to work with and very professional. The team have delivered on everything they said during the planning stage, suggested ways to overcome potential issues and provided regular updates on progress to date. Having spoken to each of the stores where work has been completed, feedback is consistently good. Professional, safe and customer friendly are regular remarks received from store colleagues. My experience to date gives me confidence in Bluestones and their ability to continue delivering against the high benchmark they have set.

David – In Store Activation Manager – Dulux Decorator Centre

Bluestones have supplied and supported Halfords with Merchandising personnel since 2017 on various projects ranging from refurbishments, relocations and range reviews. Most recently they have helped us deliver the biggest project we have ever undertaken, a space and range project across the whole estate.
Their team leaders and merchandisers that work with us, are professional, well trained with a great skill set and deliver a first-class end product.
Their management team work closely with us to ensure they always understand our requirements. They supply us with core teams to give us consistent levels of service and are a good fit in line with our development programme. This programme can be very fluid and Bluestones are very flexible and can react very quickly to any change in line with this.

Steve – Investment Delivery Manager - Halfords

Bluestones One Merchandising has supported several of my projects over many years, these have included new store openings, refits and range change reviews.

New Stores are delivered over 9 days with £1.5m worth of stock merchandised and priced with 99% availability. Refits are over an 8.5 week period in which Bluestones will supply a high level of merchandising on both days and nights. The level of customer service given to valued customers within my business during refits is excellent.

The support from the management team during all projects is first class, always available and willing to help. They also give the teams continued training to grow and develop the skill set of the workforce.

I would be happy to recommend Bluestones to any business wanting to use them within the retail environment.

Barry - Senior Project Manager - Wickes

Contact us

You can read our Privacy Policy HERE

Asda: Evape Rollout

Asda: Evape Rollout

Summary

One of our manufacturing partners required a merchandising supplier to implement a new Evape layout in 200 Asda stores over a four week period. This is one of a number of strategic partnerships that Bluestones One have developed in order to deliver a variety of retail solutions.

Challenges

With stores all over the country, the manufacturer required a partner that could effectively complete all 200 stores in a timely manner. We deployed 10 merchandisers on this project for four weeks to cover the length and breadth of the country, ensuring that the new layout was implemented with 100% compliance.

The merchandising team reported via our internal web-based reporting function to enable us to update the manufacturer on a daily basis with progress along with photos of each completed store.

Results

The project was a great success and we have since been allocated further stores to implement in phase 2 of the programme.

As a result of this project, we have now become the manufacturer’s merchandising partner of choice for all future projects.

Contact our merchandising team

What I enjoy about working for Bluestones One is the travel and the ability to work in different environments and locations throughout the UK and Ireland. There are different challenges week in, week out and lots of opportunities to meet new people. There are also great progression opportunities – I joined the merchandising division as a Team Leader and now I’m a Senior Team Leader.

Craig - Senior Team Leader

Bluestones have supplied and supported Halfords with Merchandising personnel since 2017 on various projects ranging from refurbishments, relocations and range reviews. Most recently they have helped us deliver the biggest project we have ever undertaken, a space and range project across the whole estate.
Their team leaders and merchandisers that work with us, are professional, well trained with a great skill set and deliver a first-class end product.
Their management team work closely with us to ensure they always understand our requirements. They supply us with core teams to give us consistent levels of service and are a good fit in line with our development programme. This programme can be very fluid and Bluestones are very flexible and can react very quickly to any change in line with this.

Steve – Investment Delivery Manager - Halfords

Bluestones One Merchandising has supported several of my projects over many years, these have included new store openings, refits and range change reviews.

New Stores are delivered over 9 days with £1.5m worth of stock merchandised and priced with 99% availability. Refits are over an 8.5 week period in which Bluestones will supply a high level of merchandising on both days and nights. The level of customer service given to valued customers within my business during refits is excellent.

The support from the management team during all projects is first class, always available and willing to help. They also give the teams continued training to grow and develop the skill set of the workforce.

I would be happy to recommend Bluestones to any business wanting to use them within the retail environment.

Barry - Senior Project Manager - Wickes

Our experience working with Bluestones has been a positive one. From the planning stage through to the first week of the project implementation, I have found everyone from Bluestones easy to work with and very professional. The team have delivered on everything they said during the planning stage, suggested ways to overcome potential issues and provided regular updates on progress to date. Having spoken to each of the stores where work has been completed, feedback is consistently good. Professional, safe and customer friendly are regular remarks received from store colleagues. My experience to date gives me confidence in Bluestones and their ability to continue delivering against the high benchmark they have set.

David – In Store Activation Manager – Dulux Decorator Centre

Contact us

You can read our Privacy Policy HERE

Wickes: Leicester Relocation

Wickes: Leicester Relocation

Summary

Bluestones One’s Merchandising team supported Wickes in their latest relocation project in Leicester, supporting with the closure of their central Leicester store and the opening of their new store a few miles down the road in Wigston.

Challenges

Wickes Leicester required a partner that was able to efficiently and effectively relocate one store to another with minimal disruption. We implemented this project in three phases.

Phase 1 – Warehouse Reduction – During this phase, we were able to empty the entire warehouse of stock and work it on to the shop floor.

Phase 2 – Merchandising of the new store – We supplied a team of 12 people for 6 days to merchandise the complete store.

Phase 3 – Counting and transferring stock – We counted and transferred all of the stock from the Leicester store in order to quickly and efficiently empty the store.

Results

This piece of activity was completed 1 week ahead of schedule and under budget.

Contact our merchandising team

Bluestones One Merchandising has supported several of my projects over many years, these have included new store openings, refits and range change reviews.

New Stores are delivered over 9 days with £1.5m worth of stock merchandised and priced with 99% availability. Refits are over an 8.5 week period in which Bluestones will supply a high level of merchandising on both days and nights. The level of customer service given to valued customers within my business during refits is excellent.

The support from the management team during all projects is first class, always available and willing to help. They also give the teams continued training to grow and develop the skill set of the workforce.

I would be happy to recommend Bluestones to any business wanting to use them within the retail environment.

Barry - Senior Project Manager - Wickes

Our experience working with Bluestones has been a positive one. From the planning stage through to the first week of the project implementation, I have found everyone from Bluestones easy to work with and very professional. The team have delivered on everything they said during the planning stage, suggested ways to overcome potential issues and provided regular updates on progress to date. Having spoken to each of the stores where work has been completed, feedback is consistently good. Professional, safe and customer friendly are regular remarks received from store colleagues. My experience to date gives me confidence in Bluestones and their ability to continue delivering against the high benchmark they have set.

David – In Store Activation Manager – Dulux Decorator Centre

Bluestones have supplied and supported Halfords with Merchandising personnel since 2017 on various projects ranging from refurbishments, relocations and range reviews. Most recently they have helped us deliver the biggest project we have ever undertaken, a space and range project across the whole estate.
Their team leaders and merchandisers that work with us, are professional, well trained with a great skill set and deliver a first-class end product.
Their management team work closely with us to ensure they always understand our requirements. They supply us with core teams to give us consistent levels of service and are a good fit in line with our development programme. This programme can be very fluid and Bluestones are very flexible and can react very quickly to any change in line with this.

Steve – Investment Delivery Manager - Halfords

What I enjoy about working for Bluestones One is the travel and the ability to work in different environments and locations throughout the UK and Ireland. There are different challenges week in, week out and lots of opportunities to meet new people. There are also great progression opportunities – I joined the merchandising division as a Team Leader and now I’m a Senior Team Leader.

Craig - Senior Team Leader

Lidl: 2.0 Remerch Project

Lidl: 2.0 Remerch Project

Summary

Bluestones One’s Merchandising team has been supporting Lidl with their ongoing plan to deliver their 2.0 Remerch project to all stores across their estate. The aim of the project is to change customer perception of Lidl from being a ‘Top-up Basket shop’ to a ‘Destination Weekly’ shop.

Challenges

All work is usually carried out by Lidl’s in-house Remerch team, but as this was the biggest project they had untaken they needed an efficient solution to ensure it ran smoothly. Given the scale of the project and need for reliability, Lidl decided to outsource a large portion of the merchandising activity to create both a cost-saving solution and a consistent approach across the whole store estate. To do this, Lidl required a merchandising partner that could provide teams of 8 for 5 nights a week in each store. Bluestones One was the obvious choice to support them in 2018 and beyond.

Results

Each store to date has been delivered to the same high standard as the next. We use core teams giving Lidl a significant level of consistency across all stores delivered through this project.

Contact our merchandising team

Bluestones One Merchandising has supported several of my projects over many years, these have included new store openings, refits and range change reviews.

New Stores are delivered over 9 days with £1.5m worth of stock merchandised and priced with 99% availability. Refits are over an 8.5 week period in which Bluestones will supply a high level of merchandising on both days and nights. The level of customer service given to valued customers within my business during refits is excellent.

The support from the management team during all projects is first class, always available and willing to help. They also give the teams continued training to grow and develop the skill set of the workforce.

I would be happy to recommend Bluestones to any business wanting to use them within the retail environment.

Barry - Senior Project Manager - Wickes

Our experience working with Bluestones has been a positive one. From the planning stage through to the first week of the project implementation, I have found everyone from Bluestones easy to work with and very professional. The team have delivered on everything they said during the planning stage, suggested ways to overcome potential issues and provided regular updates on progress to date. Having spoken to each of the stores where work has been completed, feedback is consistently good. Professional, safe and customer friendly are regular remarks received from store colleagues. My experience to date gives me confidence in Bluestones and their ability to continue delivering against the high benchmark they have set.

David – In Store Activation Manager – Dulux Decorator Centre

Bluestones have supplied and supported Halfords with Merchandising personnel since 2017 on various projects ranging from refurbishments, relocations and range reviews. Most recently they have helped us deliver the biggest project we have ever undertaken, a space and range project across the whole estate.
Their team leaders and merchandisers that work with us, are professional, well trained with a great skill set and deliver a first-class end product.
Their management team work closely with us to ensure they always understand our requirements. They supply us with core teams to give us consistent levels of service and are a good fit in line with our development programme. This programme can be very fluid and Bluestones are very flexible and can react very quickly to any change in line with this.

Steve – Investment Delivery Manager - Halfords

What I enjoy about working for Bluestones One is the travel and the ability to work in different environments and locations throughout the UK and Ireland. There are different challenges week in, week out and lots of opportunities to meet new people. There are also great progression opportunities – I joined the merchandising division as a Team Leader and now I’m a Senior Team Leader.

Craig - Senior Team Leader